Houston, TX |
In this case study, Detechtion Technologies improved work management and efficiency in the field by streamlining data entry and increasing visibility to dispatched work orders and activities completion status for water hauling operations.
The Mission:
Digitalize and streamline the water hauling process and enable paperless dispatching, ticketing, and vendor activity confirmations.
Background:
With corporate headquarters in Pittsburgh, PA, and operations in West Virginia and Ohio, this leading independent natural gas producer engages in hydrocarbon exploration and pipeline transport. Their focus is in the Marcellus and Utica shales of the Appalachian Basin.
The Client was managing their water hauling operations either on paper or by calling, texting or emailing 3rd party vendors when they needed water hauled from their locations.
This resulted in missed loads, too many trucks dispatched, and losing visibility of activity status until they heard back from the vendor. Invoicing was also inefficient and time consuming, as data arrived in multiple formats from each vendor which then had to be manually adapted for internal reviews and approval.
The Solution:
With Fieldlink, the Client saw a way to streamline their water hauling process and do away with paper within a few months after implementation. Loads are dispatched electronically through Fieldlink to each vendor, allowing them to accept or reject the load. Drivers then completed the tickets through Fieldlink on sites, and tickets were submitted to the Client for approval. Everything is paperless and complete in the same day work occurs.
The Impact:
The Client has now been on Fieldlink for 3+ years and has reduced time to invoice significantly (2 weeks to 1 day) while optimizing workforce productivity and utilization.